1. Data Controller
In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that the personal data collected through this website will be processed by Elle Est Belle, located at Avda. Cavall Bernat 97, 17250 Platja d’Aro (Girona), Spain, with email estetica@elleestbelle.cat and phone +34 972 819 896.
2. Purpose of Processing
The personal data provided through our contact forms, WhatsApp, email, or phone calls are processed exclusively for the following purposes:
- Managing requests for information, diagnostic consultations, and appointment bookings at our medical-aesthetic center.
- Providing personalized customer care and clinical follow-up.
- Sending information related to our medical-aesthetic treatments and promotions when expressly authorized by the user.
3. Legal Basis
The legal basis for processing your personal data is your express consent granted when submitting a consultation or appointment request (Art. 6.1.a GDPR), as well as the application of pre-contractual or healthcare measures at your request (Art. 6.1.b GDPR).
4. Data Retention
Your personal data will be kept only for the time strictly necessary to fulfill the purpose for which they were collected and to determine any possible liabilities arising from said purpose, in accordance with applicable healthcare and tax regulations.
5. Data Recipients
Your personal data will not be disclosed or transferred to third parties, except where required by law.
6. User Rights
You may exercise your rights of access, rectification, erasure, restriction of processing, data portability, and objection at any time by sending a written request to Avda. Cavall Bernat 97, 17250 Platja d’Aro (Girona) or by emailing estetica@elleestbelle.cat. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).